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Frequently Asked Questions

You Have Questions? We’ve Got Answers!

Any amenities not available due to COVID-19?

Daily Housekeeping services will not be available. Should you require any extra amenities, please feel free to call our Front Desk and we will be happy to have those items delivered to your room.

What measures is your hotel taking to enhance cleanliness standards?
  • Throughout your stay, you will observe more frequent cleaning and disinfecting of high-touch areas like lobbies, elevators, as well as enhanced social distancing measures in public spaces.
  • You will also be offered disinfecting wipes with your key cards at check-in.
  • Hand sanitizer stations have been placed throughout the resort.
  • Key cards will be sanitized upon return and sanitized again prior to distribution
  • Key drop will be contactless with a box for guests to return their key cards to be sanitized.
  • We have developed new check-in processes to ensure the safest experience possible for the health and safety of our guests and staff. All guests will be required to follow social distancing guidelines while at the resort.
Are masks or face coverings required at the hotel for guests?

No, face masks or face coverings are not required at the hotel for guests.

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