You Have Questions? We’ve Got Answers!
We are located on the corner of Eckhardt Avenue & Comox Street.
Ramada Penticton Hotel & Suites offers complimentary parking to all guests of the hotel.
Pets must be on a controlled leash at all times when not inside of the guestrooms.
2 Pets are allowed per guestroom.
For a nightly pet charge of $15 plus applicable taxes per pet. Pet owners are expected to be responsible for any damage or cleaning charges that may occur while at the hotel. Pets are welcome at the Ramada Penticton Hotel & Suites with no restriction on types or size. Guests with pets will be located in designated pet guestrooms. To comply with health code regulations, pet are not allowed in the pool area, fitness centre or food and beverage outlets at any time during the stay.
We offer Vegetarian and Gluten-Free options. Please ask your server for Vegan options and we will try and accommodate any dietary requirements.
Yes, it is open seasonally from May 15th to October 1st. (Weather dependent)
Yes, minors are allowed in restaurant until 10pm and must be accompanied by an adult at all times.
The Blue Tail Poolside Bar is open from 11am – 7pm in July and August.
THE STATION PUBLIC HOUSE
Breakfast: Daily, 7:00 am – 10:30 am
Lunch & Dinner:
Sunday-Thursday, 11:30 am – 11:00 pm
Friday–Saturday, 11:30 am – 12:00 am
*Food Service will end an hour before closing.
Ramada Penticton Hotel & Suites offers cots based on availability for $10/night. Playpens are also based on availability and are free of charge.
A deposit of one night’s room and tax is required at the time of booking for reservations booked from April 15th – October 15th. Deposit requirements are confirmed at the time of booking. If a cancellation occurs outside 48 hours prior to arrival, no penalties apply and the deposit is fully refunded. If a cancellation occurs inside 48 hours prior to arrival, 1st night’s room and tax will apply as a penalty. A cancellation number is provided at the time of notification, confirming the cancellation. Cancellation policy is subject to change and may be extended for special events.
Notification of departure changes must occur 24 hours prior to the new check-out date. An early departure fee of up to one night’s room and tax may apply on all reservations.
We accept Visa, MasterCard and American Express. Debit and Cash may be used for payment upon check out.
We do require a government issued photo ID at the time of check in for all reservations. All guests are also required to provide a credit card at check in.
We do have a limited number of Kitchenette Rooms on the property. These rooms include a fireplace, 2 stove top burners, refrigerator, microwave, sink or wetbar, complete dishware for four, and pots and pans
We do have a limited number of Suites with kitchens on the property. These Suites include a fireplace, living room, a dining area and a full kitchen with a refrigerator, stove, microwave, sink or wetbar, dishwasher, complete dishware for four, and pots and pans.
We do have a limited number of connecting rooms on our property. This is on a request basis and cannot be guaranteed.
Kids 17 and under stay for free, when accompanied by an adult.
Rates are based on double occupancy. Additional adults are subject to a $20 charge plus taxes per person per night. Adults are 18 years and older.
The hotel tax is currently set at 15% in addition to the stated room price (8% PST, 5% GST, 2% AHRT)
For lost items, please contact the hotel directly. If you can do so as soon as you realize your item is missing it is more likely that your item can be found. The hotel will then advise you on how to get the item returned to you.
Ramada Penticton Hotel & Suites is non-smoking hotel. However; smoking is permitted in designated areas only. Please consult with Guest Services on the location of the designated areas. A Room Recovery Fee will be charged for smoking in guestrooms.
Yes, The Penticton Golf and Country Club is located next door to the hotel and is a short 200 metre walk.
Check in time is anytime after 3 pm. Check-out time is 11:00 am.
Yes, we offer complimentary high-speed internet which is available throughout the entire property.
Yes, we offer a fitness centre which is located on the Second floor of the South Lobby and equipped with a treadmill, exercise bike and elliptical. No free weights available. Use your room key for entrance. Available from 6:00am – 10:00pm.
Room Service available Sunday – Thursday from 11:30am – 9:30pm
Room Service available Friday & Saturday from 11:30am – 10:30pm
There is no room service available for breakfast and during special occasions/events.
We have a business facility located in the lobby reception. The business centre has 3 computers and a printer to use complimentary.
Ramada Penticton Hotel & Suites has a heated outdoor pool located in the Courtyard, open seasonally from approximately May 15 – September 15 (Weather Permitting). The Courtyard also features a hot tub which is open year-round. Hours are 9:00am – 10:00pm.
We do not have an on-site spa facility available. Guest services would be more than happy to assist you with some spa recommendations in the Penticton area.
We offer two self-service coin-operated laundry facilities on our property. We also have a valet laundry/dry cleaning service that provides excellent service.
For same-day service please drop off your valet bag at Guest Services before 8:00 am. Valet service is not available weekends.